3. Refund & Cancellation Policy

• Service Fees:
  All service and consulting fees charged by Sky Alliance Travel are non-refundable once consulting or booking work has begun.

• Refund Eligibility Before Work Begins:
  If no advisory, research, booking, or processing work has started, a refund for service fees may be requested within 24 hours of payment.

• Airline Tickets & Third-Party Services:
  Refunds related to airline tickets, fare differences, schedule changes, or cancellations are subject strictly to the airline’s fare rules and policies.

  • Some tickets may be refundable, partially refundable, or non-refundable depending on the fare class purchased.

  • Airline-approved refunds or travel credits are issued based on airline timelines, typically 7 to 30 business days (but may take longer depending on airline processing).

• Non-Refundable Items Include:

  • Service and consulting fees charged by Sky Alliance Travel

  • Ticketing and re-issuance fees

  • Any fees charged after work has commenced

• Client Responsibility:
  Customers must review airline fare rules before confirming a booking. Sky Alliance Travel is not responsible for airline policy decisions or processing delays.