Refund & Cancellation Policy — SkyAlliance LLC
1. Service Fees
SkyAlliance charges professional service fees for assistance provided. These fees compensate for time, expertise, and administrative work.
Service fees may be non-refundable once work has commenced.
2. Airline Refunds
Refunds related to airline tickets are governed solely by airline fare rules and policies. SkyAlliance assists with refund requests but cannot guarantee approval or timelines.
3. Cancellation Requests
Clients must submit cancellation or change requests promptly. Processing times depend on airline and supplier procedures.
4. Partial Refunds
If applicable, partial refunds may be issued based on:
– Work completed
– Airline policies
– Administrative costs incurred
5. Processing Time
Approved refunds are processed within a reasonable timeframe but may depend on third-party processing schedules.
6. Non-Refundable Situations
Refunds are not available for:
– Completed service work
– Airline-denied refund claims
– Client errors in provided information
7. Contact
For refund inquiries:
SKYALLIANCE LLC
support@skyalliancetravel.com
United States